Your relationship with us
Information about us
Timescape Ltd is incorporated and registered in England and Wales under company number 07395740. Our registered office is at 30 St Giles’, Oxford, Oxfordshire, United Kingdom OX1 3LE.
Information about you
Your right to use the Service
Your right to use the Service is personal to you and you are not allowed to give this right to another person or to sell, gift or transfer your account to another person. You may imprint, copy, download or temporarily store extracts from the Service onto your computer or other device for the purpose of using the Service. Your right to use the Service does not stop us from giving other people the right to use the Service.
You cannot use the Service for purposes that are commercial or business related as the Service is for your private, personal use only.
The Service belongs to us, and we own or are allowed to use all pages, screens, information and other material on or in the Service unless otherwise stated.
In legal terms, this means that we are the owner or the licensee of all intellectual property in the Service. The Service is protected by copyright law and treaties around the world. All such rights, title and interests in the Service are our exclusive property or that of our licensors.
You retain all of your rights in all of the User Content you post to the Service.
You confirm that images, sounds, text or information that you submit or create (“User Content”) whilst using the Service will meet the Rules of Acceptable Use.
You grant us a worldwide, non-exclusive, royalty-free and perpetual licence to use, copy, reproduce, distribute, adapt, re-format, modify, publish, and translate the User Content on Retronaut for the purposes of operating and providing the Service(s) to you and to our other Users.
We do not check or moderate any User Content before it is added to the Service by users. We may later check, moderate, reject, refuse or delete any User Content if anybody objects to it, or we think that it breaks any of the Rules of Acceptable Use.
Rules of Acceptable Use
When using the Service you must not:
- create more than one account on the Service (however, you may connect all your social media network or communication tools accounts that we support to your account on the Service);
- give any false information in your account details;
- permit another person to use the Service under your name or on your behalf;
- use the Service if we have suspended or banned you from using it;
- advertise your business or organisation or advertise the business or organisation of another person;
- send junk, spam or repetitive messages;
- engage in any illegal or unlawful conduct;
- modify, interfere, intercept, disrupt or hack the Service;
- misuse the Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the Service or any user of the Service’s own equipment;
- submit or contribute any content that contains nudity or violence or is abusive, threatening, obscene, untrue or offensive;
- abuse, harm, bully another user, member of staff or social networking user;
- submit or contribute any User Content without the permission of the content owner; or
- submit or contribute any information or commentary about another person without that person’s permission.
You must keep your account password private and safe. If you think anyone else is using your account, change your password straight away and let us know.
If you believe that content available by through our Service infringes your copyright, the copyright of a third party or any other right you or a third party may have in such content, please tell us immediately by means of either a posted notice to our address 30 St Giles’, Oxford, Oxfordshire, United Kingdom OX1 3LE or an email notice to [email protected] (“Infringement Notice”) providing the information described below to the address or email address listed below:
- your name and contact details;
- a statement explaining that you believe that the content is either infringing your copyright, the copyright of a third party or any other right you or a third party may have in such content, and
- a link to or such other means of identifying the problematic content.
We will take such action that we deem appropriate depending on the nature of the Infringement Notice.
Advertisements on the Service
The Service is free to use but you will be responsible for any fees that you incur by accessing and using the Service such as Internet access costs or mobile phone data charges. If you are unsure whether you will incur fees, we suggest that you log off the Internet and speak with your Internet service provider or mobile network operator.
Ending our relationship
If you wish to end your use of the Service, please follow instructions for deactivating your account.
We may end your use of the Service if your account has been inactive for 6 months.
We may also withdraw the Service as long as we give you reasonable notice that we plan to do this so that you have a reasonable period of time to download any of your User Content.
If you or we end your use of the Service or we withdraw the Service as described in this section, we may delete or modify your User Content, account or any other information we hold about you. You will also lose any rights you have to use the Service or access our content or your User Content. We will not offer you compensation for any losses.
Our liability/responsibility to you
Unfortunately, due to the nature of the Internet and technology, the Service is provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations. Likewise, we cannot promise the accuracy, currency, availability, correctness and completeness of the information contained on the Service (although we will make reasonable efforts to achieve this).
If you have a dispute with us relating to the Service, in the first instance please contact us at [email protected] and attempt to resolve the dispute with us informally.
In the unlikely event that we are not able to resolve the dispute informally, we will discuss and agree with you the most effective way of resolving the dispute using mediation or arbitration based on the nature of our dispute.
Changes to the Service
We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and our Service. In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service (“changes to the Service”). These changes to the Service may affect your past activities on the Service, features that you use and your User Content (“Service elements”). Any changes to the Service could involve your Service elements being deleted or reset.
You agree that a key characteristic of our Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service or deactivate your account.
We will try, where possible and reasonable, to contact you to let you know about any significant changes to the Service.
Changes to the documents
Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something.
Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens we will not give you any notice.
Documents that apply to our relationship with you
Contact, feedback and complaints
We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.